As professional indemnity insurers start demanding explicit AI governance frameworks before renewing cover, firms are being forced to reconcile a widening patchwork of client AI guidelines.
Over the last twelve months, the AI conversation in the legal profession has shifted significantly. In May 2025, we were benchmarking baseline implementation across law firms. By September, we could see corporate clients beginning to harden their efficiency expectations on firms. Then, in January 2026, our Broken Ladder green paper issued a warning: by automating the routine ‘grunt work’ tasks of the profession, we risked hollowing out the talent pipeline.
Today, GenAI is firmly embedded across the profession. Yet, law firms are walking a dangerous AI tightrope. Despite the headline adoption metrics, we are still in the very early stages of this transition, and inevitably, we are very much feeling our way still.…
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